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Hosted IVR solution: Packaged IVR Hosted IVR solution

 

Call Center Software
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Hosted IVR solution

Enhance the efficiency of your contact center with a solution from Prosodie Interactive. Our winning IVR
solution is a platform solution consisting of modules that provide the flexibility, scalability and reliability to rapidly deploy your Interactive Voice Response applications.


For an IVR platform solution that reduces cost while maintaining an unsurpassed level of customer care, look no further than Prosodie Interactive. We strive to provide companies with the most advanced IVR solutions. By creating customized, feature-rich IVR platform solutions to increasing customer satisfaction we help companies, both small and large, realize their business objectives and goals. With one of our IVR applications, your contact center agents can automate customer service calls and sales; clients can successfully retrieve the information they want from the IVR platform, frustration-free. Why not enhance the image of your company with a contact center solution from Prosodie Interactive? Our IVR services have the ability to enhance the efficiency of your company.

Hosted IVR Advantages

  • Automate & direct inbound call flow through voice prompts
  • Flexible, scalable & reliable = rapid deployment of IVR applications
  • Mix & match “Packaged Modules” to suit your customer service needs

Why Hosted IVR

  • High quality text-to-speech engine pre-integrated
  • Dealer locator, surveys & shopping carts
  • Multi-languages Menus: English, Spanish & French
  • Integration into most CRM applications
  • Real-time XML interface to exchange data
  • Ability to record caller responses
  • Real-time Analytics & reporting Web tools

    Hosted IVR Click here to learn more