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Prosodie Interactive Speech Recognition IVR solutions offer innovative automated speech recognition applications, which enhance the experience your customer receives the moment they contact your company. With higher IVR usage and shorter call lengths Prosodie Interactive provides a unique and cost effective way
for your customers to utilize speech recognition which will increase your company's customer experience and overall profitability.

• Better customer experience
• Hands free flexibility
• Ability to interact via natural language
• High tech security provides customer peace of mind
• Faster & more accurate than touch tone typing
• Personal & user-friendly
• Reduces qualification time
• Multiple barge-in capabilities
• Directed speech

• Transportation schedules
• Product information
• Prescription refills
• Bill pay & account info
• Store / Branch locator
• Skills based routing
• Call steering
• Human Resource requests
  
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